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State Bank of India Customer Care Number & Customer Service

Get instant access to State Bank of India customer care number, helpline number, and customer service contact details. Find State Bank of India toll free number, complaint number, email support, and complete escalation matrix for quick resolution.

State Bank of India logo

State Bank of India

Banking

India's largest public sector bank providing comprehensive banking and financial services with extensive customer support infrastructure across multiple escalation levels.

State Bank of India Customer Care Information

Looking for State Bank of India customer care number? You've come to the right place. CallMyCare provides comprehensive State Bank of India customer service information including helpline numbers, email support, and escalation procedures for quick issue resolution.

State Bank of India Customer Support Options

  • State Bank of India Customer Care Number: Direct phone support for immediate assistance
  • State Bank of India Helpline Number: 24/7 support for urgent queries
  • State Bank of India Email Support: Written communication for detailed issues
  • State Bank of India Complaint Number: Dedicated line for grievances and complaints
  • State Bank of India Escalation Matrix: Step-by-step escalation process

Complete State Bank of India Customer Care Guide

Frequently Asked Questions - State Bank of India Customer Care

What is State Bank of India customer care number?

State Bank of India customer care number is available in our contact details above. For immediate assistance, you can call the primary customer care number. The helpline is available 24/7 for urgent queries and customer support needs.

How to contact State Bank of India customer care?

You can contact State Bank of India customer care through multiple channels: Call the customer care number, send an email to their support team, use live chat on their website, or reach out via social media. Each contact method is listed above with specific details and operating hours.

What are State Bank of India customer care timings?

State Bank of India customer care operates with different timings for different services. The primary helpline is typically available 24/7, while specialized services may have specific operating hours. Check the contact details above for specific timing information for each service.

How to escalate State Bank of India complaints?

To escalate State Bank of India complaints, follow our escalation matrix above. Start with customer care, then move to nodal officer, appellate authority, and finally regulatory bodies like TRAI (for telecom) or RBI (for banking). Each level has specific contact details and escalation procedures.

State Bank of India Customer Service Information

📞 Phone Support

  • • 24/7 customer care helpline
  • • Toll-free numbers available
  • • Multi-language support
  • • IVR navigation assistance

📧 Email Support

  • • Dedicated support email addresses
  • • 24-48 hour response time
  • • Detailed query resolution
  • • Document attachment support

💬 Live Chat

  • • Real-time chat support
  • • Quick query resolution
  • • Screen sharing assistance
  • • Chat transcript available

📱 Social Media

  • • Twitter support handle
  • • Facebook customer care
  • • WhatsApp business support
  • • Instagram direct messages

State Bank of India Quick Reference Guide

Emergency Contact

Call primary customer care number for immediate assistance

Best Time to Call

Early morning (8-10 AM) or late evening (8-10 PM) for shorter wait times

Have Ready

Account number, registered mobile number, and ID proof details

Customer Support Escalation Layers

Choose the appropriate support level for your issue. Start with Primary Support for immediate assistance.

Primary Support Channels
Primary

First level customer support including general helplines, specialized services, and digital channels

Primary Customer Care

N/A
0
0%
Phone (General)
toll-free24x7multilingual
18001234
24x7 Contact Centre, Multi-lingual support
Phone (General)
toll-free24x7multilingual
18002100
24x7 Contact Centre, Multi-lingual support
Phone (General)
toll-free24x7multilingual
1800112211
24x7 Contact Centre, Multi-lingual support
Phone (General)
toll-free24x7multilingual
18004253800
24x7 Contact Centre, Multi-lingual support
Phone (Chargeable)
chargeableinternational
08026599990
For India/International callers (chargeable)
Phone (Unauthorised Transactions)
fraudsecurity24x7
1800111109
Unauthorized Transactions - Report fraudulent transactions 24x7
Phone (YONO App Support)
yonoapp24x7
1800111101
YONO App Support - Mobile app issues 24x7
Phone (Pensioners Help)
pension24x7
1800110009
Pensioners - Pension-related queries 24x7
Phone (PMJDY Support)
pmjdygovernment24x7
1800110001
PMJDY - PM Jan Dhan Yojana 24x7
Phone (FASTag Support)
fastagtoll24x7
1800110018
FASTag services 24x7
Phone (GST-related Support)
gstbusiness24x7
1800112017
GST-related banking 24x7
Phone (Home loan Support)
home-loanloans24x7
1800112018
Home loan services 24x7
Phone (Income tax Support)
taxrefund24x7
18004259760
Income tax refund orders 24x7
Phone (Doorstep Support)
doorstepconvenience24x7
1800111103
Doorstep banking services 24x7
Phone (Premium Customer Support)
premiumwealth24x7
18008900
Premium customers (Wealth/Platinum) 24x7
Phone (Senior citizens & differently abled Support)
senior-citizensaccessibility24x7
18008888
Senior citizens & differently abled 24x7

Email Support

N/A
0
0%
Email (General)
generalsla-3days
customercare@sbi.co.in
General banking concerns - Acknowledge within 3 working days
Email (Contact Centre)
contact-centre
contactcentre@sbi.co.in
Contact Centre inbox - Response as per SLA

SMS Support Channels

N/A
0
0%
Complaint
complaintsms
8008202020
Send "UNHAPPY" to trigger complaint workflow

Whatsapp Channels

N/A
0
0%
WhatsApp Banking
whatsappbanking
+919022690226
Send "Hi" for WhatsApp Banking services

Chat

N/A
0
0%
Virtual assistant
chatbanking
https://sbi.co.in/web/customer-care/customer-care
Virtual assistant on SBI website

Government Escalation (Final Level)

Consumer Helpline

National Consumer Helpline for all consumer grievances

Phone Support
1915
🕒 Available: 24x7
Official Website
https://consumerhelpline.gov.in

Public Grievance Portal

Central Public Grievance Redress and Monitoring System

Email Support
grievances@gov.in
Official Website
https://pgportal.gov.in

TRAI (Telecom)

Telecom Regulatory Authority of India

Phone Support
198
Official Website
https://www.trai.gov.in

RBI Banking Ombudsman

Reserve Bank of India Banking Ombudsman

Official Website
https://cms.rbi.org.in

📋 Before Escalating to Government:

  • • Ensure you have exhausted company-level escalation
  • • Keep all complaint reference numbers and communication records
  • • Document dates, times, and details of all interactions
  • • Be prepared to provide evidence of the issue

Frequently Asked Questions - State Bank of India Customer Care

What is State Bank of India customer care number?

State Bank of India customer care number is available above in our contact details section. You can call this number for immediate assistance with your queries.

Is State Bank of India customer care available 24/7?

State Bank of India customer care availability varies by service type. Check the specific contact details above for operating hours and 24/7 support options.

How to escalate State Bank of India customer care complaints?

Use our escalation matrix above to escalate your State Bank of India complaints through proper channels including nodal officers and regulatory authorities.

Related Articles for State Bank of India

State Bank of India Customer Care Services

Common Issues Resolved:

  • Account issues
  • Card problems
  • Transaction disputes
  • Loan enquiries
  • KYC updates
  • Net banking

Urgent Support For:

Card blocking, fraudulent transactions, account access issues

💡 AI Tip: For urgent issues, call the primary customer care number directly

Brand Statistics

Overall Rating
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Total Reviews
0
Monthly Visits
0
Response Time
N/A
Help Requests
0/month
Success Rate
0%
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Quick Insights

Best time to call:10 AM - 2 PM
Avg. wait time:5-10 mins
Resolution rate:85%