Airtel IVR Navigation Guide

Learn how to navigate Airtel's phone system quickly and reach the right department.

IVR Navigation Options

Navigate through the IVR menu options to quickly reach the right department. Press the corresponding number on your phone keypad when prompted.

1For General Enquiries
1Product Information
2Service Information
3Pricing Information
4Location Information
2For Support Services
1Technical Support
2Billing Support
3Account Support
4Complaint Registration
3For Sales
1New Purchase
2Upgrades
3Special Offers
4Bulk Orders
9To speak with a Customer Care Executive

Pro Tips:

  • • Press * to return to the previous menu
  • • Press # to repeat the current menu
  • • Press 9 at any time to speak with a customer care executive
  • • Best time to call: Weekdays between 10 AM - 11 AM or 3 PM - 4 PM